Investment status
Current
Founded
2015
Headquarters
München, Germany

Delivering a new and personalized customer experience

parcelLab is the only truly global enterprise post-purchase software provider, enabling brands to increase top-line revenue, decrease operational costs, and optimize customer experience. parcelLab's award-winning post-purchase platform empowers brands to transform mundane operational touch points into the most differentiated personalized experiences, creating unique moments of pure joy for customers. Trusted by leading brands including IKEA, Chico's, H&M, and Yeti, parcelLab manages the post-purchase experience across 175 countries and track shipping data from more than 350 carriers worldwide - bringing people and brands closer together.

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